Sitel maintains that employees are paid different hourly rates depending on the assigned account.

What Does Sitel Pay Home-Based Employees? Once you’re assigned to a customer account, you will receive full online training so that you understand the client’s needs and how to respond to customer inquiries.Īll Sitel work at home agents are assigned to a coach who will be available to answer questions through online chat, telephone, and email.Īll training classes are paid by the hour.

Answer questions regarding products or services.

Respond to billing or account inquiries.

Recruiters will try to connect you with projects that match your skills and experiences, but they may assign you to any account in need of assistance at the time you apply.Īs a home-based agent, you will provide one or more of the following services: Sitel partners with companies from a variety of industries, including hospitality, healthcare, retail, and financial services. If your dream is to work from home as an employee receiving full benefits, Sitel may help you make that dream come true.Īll of Sitel’s work at home jobs are customer service and sales oriented, but the type of assistance that you provide will depend on which client account you’re assigned to work. The company’s global headquarters is located in Nashville, Tennessee, but they have regional offices and localized call centers around the world. Businesses in various industries rely on Sitel work at home employees to answer inbound calls from their customers.

Sitel is an outsourcing provider serving customers from more than 60 countries, with more than 108 customer experience centers, and over 60,000 staff members.

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